This Website: www.southbeachgifts.com  Company name: South Beach Gifts & Favors (732) 714-1600

Store & Showroom Location : 626 Arnold Avenue
Point Pleasant Beach, NJ  08742

You must call in to place your order (sorry we do not have on line ordering )

You may print this page to fill in your purchasing information,
OR

JUST CALL US INSTEAD TO PLACE YOUR ORDER without filling out the form Call (732) 714-1600
(You are calling New Jersey, United States of America) Email us also if you like at joans.gifts@verizon.net to place your order.

Please call in to place your order and you will get confirmation instantly if the items you are purchasing are in stock or not! You will be able to confirm product or calligraphy availability and get the actually ESTIMATED time of the arrival of your package.

For International orders, email ORDERS using form below which MUST BE FILLED OUT completely. Please read all terms and minimums for International orders there is a approx. no less than a  $350.00 to $500.00 min. order required. Email orders to:  joans.gifts@verizon.net or southbeachgifts@verizon.net

By placing an order with us verbally or by email  you are agreeing to the following terms and conditions.
It is in fact your responsibility to read all info documented here before placing your order!! ( Please ..SEE BELOW)

If you are ordering by mail, place this form in an envelope and send it to address below:

South Beach Gifts & Favors
626 Arnold Avenue
Point Pleasant Beach, NJ  08742

Attn: ORDERING DEPT.

Order Terms & Conditions Contract

  By placing any order with us, you are agreeing to ALL our terms and conditions.

Due to our high sale volume of favor products and demand for calligraphy they are all subject to availability.  Inquire at time of ordering.

An order cannot be placed until full payment is received.

Please read and/or sign.

Prices are subject to change without notice.

We are not responsible for any typo errors.

Favor & Gift Items - Payment must be made in full before shipping. Freight, handling and taxes must be included before a shipment can go out.In most cases we may bill you separately for just the freight cost. So you will get one statement for the Favor/Gift items and the next statement will be for the FREIGHT ONLY. Taxes are collected only if you live in the State of New Jersey, 7% sales Sales Tax will be added to your order before shipping cost.

Calligraphy - Payment must be made in full (this will expedite your order) plus shipping, handling and taxes. ANY Partial payment delays order when ready (10 business days or more.)

Bank checks must clear the bank before your order is processed. (This method delays orders 10 business days or more.) For invalid credit card denial there will be a $ 3.00 fee (for Funds denied when processing your credit card). There is a $30.00 service charge on returned /bounced checks. 

Credit Cards: We accept Visa, MasterCard and Discover only.

CHECKS ACCEPTED ONLY IF THEY ARE:Make your certified bank check or post office money order out to "South Beach". send it to  South Beach  626 Arnold Ave. Point Pleasant Beach, NJ 08742 ATTN: Joanie Ferrara

Shipping and handling fee is not included in item pricing.

Samples & orders below minimum:
SORRY>>>WE DO NOT SELL SAMPLES! ! We never send out SAMPLES. You must order the MINIMUM required and stated on our website for the item number you are interested in.You can ask us to send you a better and larger photo so you can see the product better. Or you may purchase the min order required on the web site.  Sometimes we might sell below the minimum order in just a FEW cases ONLY IF we have them in our retail store ..if that occurs, you will pay the regular retail price for that product which can be substantially more than the volume discounted price shown on the web site. Plus a below minimum fee and shipping . In addition we can charge you a handling fee and/or rush fee..   For orders that fall below minimum required, If we were to accept  an order below the minimum on a rare occurrence, a surcharge fee will be imposed, per item, plus shipping and handling. call for more info (732)-714-1600

Rush Orders: Fee of $15.00 for rush orders for same day or next day out within 24 hours! This applies for us in a slow season.. other rates may apply in high season. Please call 732-714-1600

Orders out of the United States, Minimum required: We ship anywhere in the 48 Domestic States for shipping outside the 48 states: These are considered international orders like Puerto Rico, the U.S. Virgin Islands, and Guam. Canada and International Overseas  is (these are considered extra handling fee out of United States $30.00).  All monies in US dollar/Credit Card. It is difficult to RUSH any shipments that are to be shipped out of the  48 United States which will be international travel.. Please Note: It takes 5 to 10 business days to get out an order for International Travel. We have absolutely have no control and not responsible for any delays of the air travel to your destination…so please order ahead.

There is a minimum order for International Orders out of the United States. $500.00 minimum order is required. We only ship Federal Express, so be sure it is a carrier in you area. You will be responsible for the freight charges along with any duties at your end. It is difficult for us to estimate your freight charges. We will only know the amount after it has been packed weight and shipped out and with federal express.We will take your package to the Federal Express carrier and use your CREDIT card for he shipping payment. You will be billed directly by the carrier with your charge card for the international freight. We do not estimate shipping cost it will be billed directly to your charge card from the freight carrier Federal Express we do not use any other carrier for International orders It will be the actual freight cost with no additional fees from us ( the only fee will be the International fee of $30.00 SEE above). Your bill to address must match your ship to address on your credit card Please! We will not take RUSH orders for International travel... we need to verify your charge card information first and address..this will delay your shipment by 4 to 5 days.

Checking Inventory: We check Inventory between 12-5pm Monday through Friday Eastern Standard Time. You may call to place your order 7 Days a week at (732)714-1600 New Jersey

Cancellations Or Refunds - All our orders are special orders placed personally for you.  Therefore, once an order is processed, your full payment and/or deposit in non-refundable and you must accept the terms and conditions of your  order as a contract commitment.  For any refund you have the same business day when your order is placed or payment received to cancel or add quantity before 2:30 pm EST the same day or before the order has gone out..  This does not apply to rush orders, calligraphy, immediate delivery, limited stock, discontinueed items; custom orders and orders whose ship date is less than 1 month away.  For these items there is NO grace period for cancellations.   After your special order is placed and processed you may not change color, style, item# or deduct quantities ordered.  On calligraphy rush orders to be completed less than one week a 40% fee can be imposed and must be prepaid in full.  On favor and gift rush orders for immediate delivery (less than 4 days) a special rush fee can be imposed with handling. Also see Refused or Returned shipments below.

Sorry, NO returns, NO refunds, NO exchanges, only in store credit given or on line in store credit given if possible.

Your items will be sent as soon as available. All in time for your special event.   We will notify you by phone or email that your merchandise has arrived and/or calligraphy completed!  Customer must then send (if it applies to you) balance in full with any extra shipping that is due, before items will be shipped to you.  Your promptness will expedite your shipment.

Favor ribbons and wrapping not included, unless noted in description.

Items will be shipped to you in the original protective box to arrive safely.  (We do not have control over box type to give your gift in.)

NOTE: TIPS:Protocol: You should order more than enough favor items to be sure you will have  plenty for the event especially if any are broken, or unexpected guests arrive.. Always order the amount of your guest list , Even if  all guests are NOT attending, it is customary to give a favor for guests who could not make your event!! That guest most likely will give you a token gift.

Receiving Your Shipment

**** Important ****

Please Check To Be Sure All Merchandise Has Arrived Safely

Damages or Replacements
Although we do pack each item carefully for shipping, some occasional damage is inevitable in transit.You must call us first within 2 days to claim damages to SOUTH BEACH so we can determine if the carrier will be notified. You can call us at 732-714-1600 OR we will not be able to issue any credit or honor any damaged goods. It is your responsibility and your best interest to check your merchandise for shortages or defective products. If you do not check the merchandise because you are too busy then you forfeit the claim period time. In that case the carrier will be responsible, either UPS or Federal EXPRESS ( You  have paid for those items to be  INSURED ). You will call them ( UPS or FEDERAL EXPRESS) to claim your damages. We will only issue CREDIT IF WE ARE RESPONSIBLE for defected items. .. We are open 7 days to receive calls. We will then ask you to send BACK ONLY THE DAMAGED ITEMS for inspection. Credit will only be issued if ONLY WE ARE RESPONSIBLE  of the goods damaged. We must receive all items back that are damaged to get any credit can be issued back to you that apply .  Rarely but if at all possible, We do not send any replacements and IF we are able to send to you any replacements of  the item you ordered when you re-order the items; Remember the item may not be in stock, or may not be coming in until AFTER your event we have no control over this. So ONLY CREDIT WILL BE ISSUED!  If replacement are available you must allow enough time to receive the replacements 5 to 7 business days in our warehouse plus UPS regular ground service takes 5 to 7 business days or more depending on the area you live in,( a total of 10 to 15 days to get any replacements if possibly) (shipping time does not include weekends).  We cannot be responsible for any air charges necessary to get you the replacements or re-orders in time for your special affair. We will try our best to get it out as soon as humanly possible! Any up graded shipping charges in this case will be your responsibility. We apologize for any inconvenience. Please read below “RECEIVING YOUR SHIPMENT”.

All shipments sent via UPS or FED-EXPRESS insured only! All packages are sent Ground service, you may upgrade to 1, 2 or 3 day AIR service!!! WE DO NOT  give out any ESTIMATES  for ANY FREIGHT CHARGES. WE CANNOT GUARANTEE the delivery time... it is the carrier WHO guarantees the time of travel by the method you choose !!!We will know your shipping charges only AFTER YOUR ORDER has left the warehouse

Receiving Your Shipment: & FED EX

YOU must inspect all merchandise IMMEDIATELY within 2 days at time of receiving your shipment to declare any broken items!  You must SAVE the DAMAGED GOODS in the original box or master carton that the order arrived in along with its packing material, and then call the CARRIER to inspect package(s).  The CARRIER is RESPONSIBLE for money reimbursement on damaged goods.( this is why your shipment is sent insured and you pay for this service!)  In addition, you must notify SOUTH BEACH about all damages.  Any claim must be made to us within 2 days of receiving the merchandise!!  NO CLAIMS WILL BE ACCEPTED AFTER 2  BUSINESS DAYS!!!!!!  NO adjustments will be honored unless this procedure is followed!  NO damaged items may be returned without prior authorization. IT IS YOUR RESPONSIBILITY TO INSPECT all items RECEIVED FOR DAMAGES, DEFECTIVE and/OR SHORTAGES..  DO NOT WAIT TILL YOUR EVENT TO INSPECT ALL ITEMS... IT WILL  BE  TO LATE THEN TO CLAIM ANY DAMAGES, DEFECTIVE AND/OR SHORTAGES and we will not be responsible for your tardy delay or reasons for YOU not inspecting your package(s)  Therefore you will be credited or reimburseed ONLY if indeeded we are responsible and ONLY IF you notified us within 2 DAYS upon receiving your shipment!!! Otherwise you will have to contact UPS or FEDERAL EXPRESS to be credited by them.after the 2 days of receiving GOODS.  In order to receive any reimbursement by South Beach  WITHIN the 2 days of calling it in...all items in question must be returned in is original packaging within 5 business days with prior authorization only and with proper address for returns.PLEASE DO NOT return any goods to our STORE or SHOWROOM!! call (732) 714-1600.  Note:  By waiting past the 2 days..You may not be able to re-order the item that you need, it may not be in stock, or you may fall below the minimum required to re order this item again. and you must purchase the item again.

Make sure you order enough “EXTRAS”!!!!!!!!
When you place an order with us and call in about our product availability.   YOU SHOULD ALWAYS ORDER MORE THAN WHAT YOU NEED!  We will guarantee, that at the time you ordered the items that they are in stock and available that DAY!  If you wait to order at another time, you will have to meet the minimum required again, also the product may be out of stock, limited quantities left, sold out, discontinued or dye lot change (the item may not be in the same color, finish or metal, which we can not be responsible for). Therefore we will not be responsible if your items fall short of quantities need-ed  for your event , due to any damages with  no replacements available.

Refused or Returned shipments:  IMPORTANT PLEASE READ:
Any shipments REFUSED or RETURNED for any reason at all will not be accepted. Prior authorization is needed if we do accept returned goods. Any item RETURNED or REFUSED is subjected to a RE-STOCK FEE! Even if you order another item in place of the one you decided you did not like. We also must inspect all goods returned BEFORE we can issue credit back to you MINUS the restock fee.You cannot return any items for example: you over ordered quantity needed, you sent it back after your date of your event with the leftovers you didn’t need, postponeed or cancelled dates, you decided “you did not like what you picked out”,  you didn’t like the color, Your daughter did not like what you picked, You thought it was  bigger or smaller, Sample quantity you ordered, you did not like what you picked out, It didn’t match your color scheme, It doesn’t look as expensive as you thought, Your mother in law didn’t like it. It wasn’t quite what you were looking for, You changed your mind, don’t need them any more, You ordered the minimum amount to see if you like it as a sample but you did not like it.cancelled event or party, you did not notify South Beach Gifts and Favors that you were returning the goods. You will be assessed no less than 29 % to a 45% RE-STOCK FEE of your total order and forfeit your deposit or any money paid, NO EXCEPTIONS! It will be deducted from the amount due to us. In addition you will pay all freight charges out and back. You will receive a company check for the refund of the difference ONCE ALL GOODS have been received back to us and NOT damaged in any way and must be in its original packing and box un tampered unopened.(we will inspect all items being returned) .

*** We will try to MATCH or  BEAT ANY PRICE  If at all possible!! The matching of the price must be done prior to your order!! Once your order is processed WE WILL NOT BE ABLE and we WILL NOT discount it any further . The deal is complete once you placed the order. NOTE IMPORTANT!! The competitors site the product that you will like us to beat or match . The SAME EXACT item/product of the competitors MUST BE IN STOCK for us to MATCH OR BEAT that PRICE !!! IF the COMPETITORS item IS NOT IN STOCK... WE WILL NOT MATCH OR BEAT THE PRICE.. since you cannot get it from them anyway therefore we will not honor the price matching. Due to the fact you cannot get it from them since it is not available. If you find a lower price AFTER your order is processed..  Sorry but we WILL NOT be able to give any additional discounts, and will not be negotiable...so be sure you do your homework before you place your order. IF YOU DECIDE TO CANCEL YOUR ORDER  because you then later found a discounted price ..you will be subjected to fees for cancellation. If  your order is being shipped or has shipped you will be responsible for any shipment cost  to your destination and back..which is NOT refundable and once you received your shipment if you were to be return it.or refuse it you will be subjected to a restock fee and the freight back to us. For Items to be MATCH priced The Item must BE EXACTLY the same in size, color , shape , quality, & of course exact packaging.  SORRY...Similar products do not apply!! They cannot just look like the same  item.. they must be the same item.. if  the product  just has the same type ( of look or theme of the favor we carry ) then We will NOT price match the product. For example: if we have it in a clear PVC box and yours is in a cellophane package that  means it is NOT the Same product. Compare oranges with oranges not oranges with seedless oranges..they must be the Exact same items in number and design shape and packaging ..No exceptions will apply!!! We have the right to deny any price matching.  We do not match any price on " ebay " or close outs on discontinued items that competitors have and we carry also.. We also may not have the product in stock , so therefore the product cannot be matched for the same price and sorry no rain checks. The item must be in stock for immediately delivery... you must also prove that the items are in stock on another web site and available for immediate shipment  and not OUT OF STOCK or  SOLD OUT  or Discontinued, then we are not obligated to match or beat that price since they do not have it in stock. In order for you to get a better pricing on OUR www.southbeachgifts.com web site  Please send us the actual LINK to the page were the product can be seen. No exceptions!. Sorry price matching does not apply for any orders out of the United States of America !! We have the right to deny any price matching at our discretion. We also DO NOT have to Beat or Price Match if the order must go out within 24 hours.. if we decide to take the RUSH ORDER we then have the right to charge you a RUSH FEE of $10.00 for any orders to go out within 24 hours. ( SEE ABOVE RUSH ORDERS). Shipping is not ever included in the Price matching. Any further questions please call us at 732-714-1600  South Beach  located in New Jersey. SPECIAL NOTE-We are facing an increase on EVERY new shipment we get in every month ! Our prices may be higher due to the new price increase we face with our NEW arrivals of inventory each month ..so we may not always be able to match or beat any price at this time with our competitors,because they probably have had stock left over at the cheaper imported price, that they may have gotten in months before. Due to our large amount of sales we face an increase almost every 30 to 60 days as new inventory arrives into our warehouse daily. and we carry the largest selection than any of our competitors..over 4,000 products!!

Items will be shipped to you in the original protective box to arrive safely. (We do not have control over box type to give your gift in or UPC codes that might be on the box..) Most items do come individually boxed. Items ordered in multiples do not have an individual box( for example place card holders). Ask at time of ordering.

BY PLACING ANY ORDER WITH US ON LINE or BY PHONE, YOU ARE AGREEING TO ALL THE ORDER TERMS & CONDITIONS IN THIS CONTRACT COMMITMENT.  

BY JUST  placing an  Verbal or email order with us you are agreeing to our terms and conditions and you may also in addition to  sign below if you are sending this in by mail to us, SIGNING/TYPING BELOW  That you HAVE READ CAREFULLY AND RECHECKED PURCHASING AND ORDER INFORMATION AND FIND IT CORRECT. ( It is in fact your responsibility to read all info documented here before placing your order!!

 
                                                                     person responsible for placing the order.
(Full Signature & Date)( On line ordering  or phone orders this is not required By placing an order with us YOU ARE AGREEING TO ALL THE ORDER TERMS & CONDITIONS IN THIS CONTRACT . Your order is your confirmation that you read this agreement  prior to placing an order with us.

  By placing any order with us, you are agreeing to our terms and conditions. For further info go back to web site, www.SouthBeachGifts.com

Thank You!

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